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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alex Budnik

March 20, 2026

5  out of  5
rating by Alex Budnik
"I worked with LaVonn to get renters and auto insurance after moving to Florence after college. He made the whole process really easy and pain free and explained everything so I could understand what we were talking about"
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Michele Barnes

March 11, 2026

5  out of  5
rating by Michele Barnes
"David was great help with getting my insurance going"
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Ericka Brister

March 10, 2026

5  out of  5
rating by Ericka Brister
"Thanks LaVonn for helping me today."
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Michael Barth

March 6, 2026

5  out of  5
rating by Michael Barth
"I worked with J. LaVonn Berry. I needed to establish car insurance, adjust my home insurance, and add an umbrella policy. He was knowledgeable and incredibly helpful, considerate and kind. He explained everything clearly and completely. It was a superlative experience. I would highly recommend him."
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gary giles

March 6, 2026

5  out of  5
rating by gary giles
"David was a complete gentleman and professional with me as a new customer. Thanks for the savings."
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Shonna Strong

March 5, 2026

5  out of  5
rating by Shonna Strong
"When I have questions they are right there with the answers. No delay! Very nice and personable. They really go out of their way to try and meet your needs."
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Lynn Storey

March 5, 2026

5  out of  5
rating by Lynn Storey
"I had the pleasure of working with LaVonn to lower my rates, he was very attentive and willing to answer all my questions. I am beyond grateful for his patience and professionalism!"
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H Mansoor

March 3, 2026

5  out of  5
rating by H Mansoor
"Was worth the time and I did save money, David was very helpful with the process and the transition was smooth. Would recommend this office, they cover several states."
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Luke Walker

March 3, 2026

1  out of  5
rating by Luke Walker
"“I am happy you will no longer be my customer” -Jalen Hudson 3-2-26: I spoke to Jalen Hudson today regarding never receiving my rental vehicle although it was requested at the time of the claim on 2-2-26. My vehicle sat in the shop for an extended 8 days (I was without a vehicle for over 25 days due to State Farm). State Farm gave me a partial check for this issue but declined to reimburse the remaining balance I was promised. I was assured today the customer service representative I spoke with had received further training from our conversation on 2-27-26, I was also assured today by Jalen that he was “going out of his way” to help me, I was also promptly assured he was “happy I will no longer be his customer”. If you absolutely have to go with State Farm at least avoid Jalen Hudson’s franchise. 2-27-26: This is the worst customer service I have ever received. Jalen’s office miscommunicated, misrepresented, and held my vehicle for over 22 days. STAY AWAY. Initial review: LaVonn was very knowledgeable and provided great dialogue."
We responded:
"Hi Luke, I'm sorry this situation ended on a frustrating note. Our office works hard to advocate for our customers, and while we don't ultimately make the decisions on claims in our office (they are handled through State Farms claims department), we do our best to communicate clearly and assist however we can. At times, conversations can become tense when expectations are not aligned, but it is never our intention to leave anyone feeling unheard. If there is anything still unresolved, I am happy to review the details once more and ensure everything has been properly explained. We wish you the best moving forward. "
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Rashun Newbolt

February 28, 2026

5  out of  5
rating by Rashun Newbolt
"Had a great appointment/conversation with LaVonn. Learned a lot of the specifics around life insurance and why it’s important. Definitely got a new customer coming!!!"
We responded:
"Hello Rashun, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! We're here for you anytime!"
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karthi

February 27, 2026

5  out of  5
rating by karthi
"I really had a good experience purchasing insurance from Jalen Hudson - State farm insurance. Special Thanks to my insurance specialist LaVonn Berry for taking his time to send me a quote at a really competitive price and most importantly he was never pushy . He had given me the time i want to decide on the insurance plan for my auto insurance. I would 100% recommend reaching out to this agent to purchase your next auto insurance at a competitive price."
We responded:
"Hey karthi, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. See you next time!"
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Deborah Murdock

February 24, 2026

5  out of  5
rating by Deborah Murdock
"explained everything great"
We responded:
"Hi Deborah, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! It was a pleasure to serve you."
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Ciarra Killingsworth

February 20, 2026

5  out of  5
rating by Ciarra Killingsworth
"Jalen took the time to explain our policy to us and assist us with getting good rates. He has excellent customer service"
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John Jones

February 20, 2026

5  out of  5
rating by John Jones
"LaVonn berry is awesome helped Iget my insurance going again went above and beyond"
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adler Cooper

February 19, 2026

5  out of  5
rating by adler Cooper
"LaVonn and Colby were great to work with. Very professional and helpful."
We responded:
"Adler, Thank you for taking the time to share your experience. We love that you had such a great experience! Thanks for sharing. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you."
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Bianca Herrera

February 19, 2026

5  out of  5
rating by Bianca Herrera
"Got a better rate, and David and Jalen were very patient with explaining everything to me"
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Mickala

February 16, 2026

5  out of  5
rating by Mickala
"David was great , did a wonderful job ."
We responded:
"Hey Mickala, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. Hope you visit us again soon!"
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Dominic Pagan

February 16, 2026

5  out of  5
rating by Dominic Pagan
"LaVonn was great, really helpful."
We responded:
"Hey Dominic, Thanks for choosing us and leaving such a great review! If you ever need anything please don't hesitate to reach out to our team. See you soon!"
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Trina Brown

February 13, 2026

5  out of  5
rating by Trina Brown
"David was great he really helped me out. I got a great rate for my car."
We responded:
"Hi Trina, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon."
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Mark Dewberry

February 13, 2026

5  out of  5
rating by Mark Dewberry
"Lavonn Berry was very professional and explained everything well. Was great working with him."
We responded:
"Greetings Mark, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon."
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Briana Kennison

February 11, 2026

5  out of  5
rating by Briana Kennison
"David was very professional and nice and made sure I was taken care of!"
We responded:
"Hello Briana, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon."
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Nick Mains

February 11, 2026

5  out of  5
rating by Nick Mains
"After speaking with Colby Adams I knew I made the right decision at StateFarm. His charisma and energy helped me during the decision making process."
We responded:
"Hey Nick, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future."
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cameron walters

February 10, 2026

5  out of  5
rating by cameron walters
"State Farm agent provided me with all the information I needed,thanks David!"
We responded:
"cameron, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. See you soon!"
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Nathaniel Mosley

February 10, 2026

5  out of  5
rating by Nathaniel Mosley
"Me and LaVonn had a great conversation about me getting into a conversation car insurance and that didn’t work out so we talk about life insurance and it went great now i’m on my own personal life insurance at 20 years old"
We responded:
"Hi Nathaniel, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon."
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Debbie Boeing

February 9, 2026

5  out of  5
rating by Debbie Boeing
"LaVonn berry was very Informative! He made it very easy to understand my coverages my Liability! Raised my Limits while saving me Money! Very professional! Highly Recommend Him! Thanks State Farm!"
We responded:
"Debbie, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you."