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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carlos Ponce

August 20, 2026

5  out of  5
rating by Carlos Ponce
"He help us a lot thanks so much jalen Hudson."
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Elaine Ortiz

August 12, 2026

5  out of  5
rating by Elaine Ortiz
"I just moved here from out of state and Jalen was most helpful. Knowledgeable and friendly. Highly recommend."
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Autumn Deters

August 6, 2026

5  out of  5
rating by Autumn Deters
"Jalen was great to work with! He was knowledgeable and took the time to explain our options. He made sure we got the best coverage for a price we could afford and made the whole process easy. He saved us $200 a month. We really appreciate all of his help and would definitely recommend him to anyone looking for insurance!"
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Cerise Hayden

August 5, 2026

5  out of  5
rating by Cerise Hayden
"Jalen is trustworthy, hardworking, and willing to make sure you have the coverages and support you need. Truly the best around!"
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Jose Elias Rodriguez gomez

July 29, 2026

5  out of  5
rating by Jose Elias Rodriguez gomez
"Exelente"
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Ian Summe

July 29, 2026

5  out of  5
rating by Ian Summe
"Jalen and team are the best. Always responsive and on top of everything we need when we need it."
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Lauren Stoker

July 28, 2026

5  out of  5
rating by Lauren Stoker
"We had excellent service from start to finish! Jalen made insuring my wedding ring and personal belongings quick and easy, answered all of my questions, and had everything taken care of in no time. I really appreciate how helpful he was. I highly recommend this State Farm office!"
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Madeline Thurman

July 28, 2026

5  out of  5
rating by Madeline Thurman
"I had a great experience with the team! They were friendly, knowledgeable, and took the time to answer all of my questions without making me feel rushed. They made me feel comfortable reaching out if I have any additional questions about my coverage in the future"
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Ali Turin

July 27, 2026

5  out of  5
rating by Ali Turin
"Great experience! Highly recommend Jalen Hudson State Farm. The team was very educational and helpful!"
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Julie Ann

July 14, 2026

5  out of  5
rating by Julie Ann
"LaVonn was incredibly helpful and professional! Made obtaining rental insurance a snap!"
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Juan Carlos Navarrete

July 14, 2026

5  out of  5
rating by Juan Carlos Navarrete
"Atención eficiente y trato amable. Acabo de mudarme a Kentucky y necesitaba cobertura. Gracias por tu ayuda Daisy"
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Karen Ross

July 7, 2026

5  out of  5
rating by Karen Ross
"Working with LaVonn was great! He was quick to respond and very thorough on his review of our coverage. Within 2 days, we were presented a proposal that significantly decreased our premiums with the same coverage."
We responded:
"Thank you, Karen! We’re happy to hear LaVonn was quick, thorough, and helped lower your premiums without reducing your coverage. We appreciate your feedback and your confidence in our team."
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MonQwa'el Scott

July 2, 2026

5  out of  5
rating by MonQwa'el Scott
"LaVonn was great help and broke everything down so I would understand clearly on everything. I will recommend everyone to go to Jalen Hudson’s office!!!!"
We responded:
"Thank you for your kind review of State Farm Agent Jalen Hudson’s Team. We appreciate it!"
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Brandon Johnson

July 2, 2026

5  out of  5
rating by Brandon Johnson
"The best experience I have ever had with any insurance! Jalen is super professional and caring! They have my business for life"
We responded:
"Thank you for the amazing review, Brandon! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Scott Fogel

July 1, 2026

5  out of  5
rating by Scott Fogel
"LaVonn was a great help and got me a great price"
We responded:
"scott, thank you for your wonderful review of State Farm Agent Jalen Hudson’s Team!"
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Madeleyn Solorzano

June 13, 2026

5  out of  5
rating by Madeleyn Solorzano
"Excelente atención"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jalen Hudson’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Erlanger ."
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Hannah Mikhail

June 9, 2026

5  out of  5
rating by Hannah Mikhail
"Lavvon was very professional and helpful. He answered all my questions very quickly and gave me a great rate for renters insurance."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jalen Hudson’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Erlanger ."
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Bradlee Elders

June 9, 2026

5  out of  5
rating by Bradlee Elders
"Had a meeting with LaVonn to talk home, auto, and life insurance. He was very knowledgeable and efficient at communicating the different options and plans I had to chose from to better fit my needs"
We responded:
"Wow, thank you for the 5-star review, Bradlee! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Jasmine Bishop

June 4, 2026

5  out of  5
rating by Jasmine Bishop
"LaVonn was very helpful this afternoon and very patient with helping me get all the insurance I needed and I highly recommend!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Colette Petit

June 2, 2026

5  out of  5
rating by Colette Petit
"Lavonn was awesome and did an amazing job at answering my questions and finding a policy that met my needs"
We responded:
"Colette, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jalen Hudson’s Team—we are always here to help!"
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Brendon Cornute

June 2, 2026

5  out of  5
rating by Brendon Cornute
"Would like to thank LaVonn for his service. Not only was he able to beat my previous policy he was able to give me better coverage. Will be referring everyone to him for services."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jalen Hudson’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Matthew Storey

June 1, 2026

5  out of  5
rating by Matthew Storey
"Knowledgeable, friendly, and willing to go the extra mile to save you money. I'd recommend Jalen if your looking for Insurance."
We responded:
"Hi Matt, thank you so much for the kind words! We’re thrilled to hear Jalen was knowledgeable, friendly, and took the extra steps to help you save money. We really appreciate your recommendation—please feel free to reach out anytime you need assistance."
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Luke Walker

May 22, 2026

1  out of  5
rating by Luke Walker
"“I am happy you will no longer be my customer” -Jalen Hudson

STAY AWAY!

3-2-26:
I spoke to Jalen Hudson today regarding never receiving my rental vehicle although it was requested at the time of the claim on 2-2-26. My vehicle sat in the shop for an extended 8 days (I was without a vehicle for over 25 days due to State Farm). State Farm gave me a partial check for this issue but declined to reimburse the remaining balance I was promised. I was assured today the customer service representative I spoke with had received further training from our conversation on 2-27-26, I was also assured today by Jalen that he was “going out of his way” to help me, I was also promptly assured he was “happy I will no longer be his customer”.

If you absolutely have to go with State Farm at least avoid Jalen Hudson’s franchise.

2-27-26:
This is the worst customer service I have ever received. Jalen’s office miscommunicated, misrepresented, and held my vehicle for over 22 days. STAY AWAY.

Initial review:

LaVonn was very knowledgeable and provided great dialogue."
We responded:
"Hi Luke,

I'm sorry this situation ended on a frustrating note. Our office works hard to advocate for our customers, and while we don't ultimately make the decisions on claims in our office (they are handled through State Farms claims department), we do our best to communicate clearly and assist however we can.

At times, conversations can become tense when expectations are not aligned, but it is never our intention to leave anyone feeling unheard. If there is anything still unresolved, I am happy to review the details once more and ensure everything has been properly explained.

We wish you the best moving forward. "
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Kapppy Smith

May 20, 2026

5  out of  5
rating by Kapppy Smith
"Great experience with State Farm. LaVonn was super helpful, easy to talk to, and made everything simple and stress-free. He answered all are questions and got everything handled quickly. 5-star experience, appreciate all the help!"
We responded:
"Thank you! We appreciate you taking the time to share your experience. We’re happy LaVonn was helpful, made everything simple, and ensured your questions were answered promptly. Thanks again for the 5-star review!"
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Just Phenomenal

May 18, 2026

5  out of  5
rating by Just Phenomenal
"LaVonn was a great help! Was great catching up with a fellow flyer as well!"
We responded:
"Thanks! We really appreciate your feedback—LaVonn is glad he could help, and it was great connecting with you too. Safe flying!"