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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christian Paurillo

February 2, 2026

5  out of  5
rating by Christian Paurillo
"A+ service and easy communication!!"
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Taylor Young

February 1, 2026

5  out of  5
rating by Taylor Young
"Jalen was quick to answer my questions about my policy! Thank you for an easy experience."
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Austin Norton

January 30, 2026

5  out of  5
rating by Austin Norton
"Spoke to Mr. Colby Adams and was very pleased with how professional and helpful he was with me, he was able to answer all my questions very thoroughly."
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Owen Jenkins

January 30, 2026

5  out of  5
rating by Owen Jenkins
"Got a great quote with the help of colby and Lavvon!"
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Ella Johnson

January 30, 2026

5  out of  5
rating by Ella Johnson
"I talked to the intern Colby and he provided me with plenty of helpful information!"
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Luke Walker

January 30, 2026

5  out of  5
rating by Luke Walker
"LaVonn was very knowledgeable and provided great dialogue"
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Bao Dang

January 30, 2026

5  out of  5
rating by Bao Dang
"I was shopping around to see if I could get a better rate than my current provider. I talked to agent David McElfresh, who went over everything with me, explaining all the details, etc.c Even though we are not close to the quote today, I will contact him next time when my current renewal period comes."
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Stephanie Lukes

January 29, 2026

5  out of  5
rating by Stephanie Lukes
"I had a great experience with State Farm and my agent Lavon Berry was professional and provided great customer service in helping us with our Home and Auto policies!"
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Katie Rebekah

January 23, 2026

5  out of  5
rating by Katie Rebekah
"Wonderful experience! David was a tremendous help! He explained everything wonderfully and helped me understand what I was purchasing. He was very kind and respectful. I highly recommend!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Erlanger to know that you had such a wonderful experience with us here on State Farm Agent Jalen Hudson’s Team. Thank you so much for the 5-stars, Katie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jalen Hudson’s Team anytime. "
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Joseph Johnson

January 23, 2026

5  out of  5
rating by Joseph Johnson
"The presentation was great and enjoy working with J.LaVonn Berry. THANKS!"
We responded:
"Greetings Joseph, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future."
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Ashley Ellis

January 22, 2026

5  out of  5
rating by Ashley Ellis
"LaVonn was very helpful and he lowered my rates by 50%!! He was very patient and willing to help. Highly recommend."
We responded:
"Greetings ashley, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service."
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Avanell Ponds

January 22, 2026

5  out of  5
rating by Avanell Ponds
"I’ve had a great experience with State Farm. I been with them for many many years. They are consistently friendly, professional & helpful. Anytime I have a question or needed assistance everything was explained clearly and handled efficiently. I highly recommend Stare Farm."
We responded:
"Hi Avanell, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future. "
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Mohamed Jama

January 22, 2026

5  out of  5
rating by Mohamed Jama
"Thank you LaVonn berry I truly appreciate your help for my new auto quote and the money that you saved me thank you."
We responded:
"Greetings Mohamed, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!"
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Ashley Overbay

January 19, 2026

5  out of  5
rating by Ashley Overbay
"David McElfresh was a fantastic representative and went above and beyond to help me with what I needed!"
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Angel Brown

January 12, 2026

5  out of  5
rating by Angel Brown
"Awesome thank you!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Ryan Harden

January 9, 2026

5  out of  5
rating by Ryan Harden
"LaVonn Berry was very cordial and very helpful. He walked me through the process and answered all my questions. Made everything very understandable. Definitely would recommend to everyone."
We responded:
"Hello Ryan, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future! Hope you visit us again soon!"
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Ameerah Lopez

January 8, 2026

5  out of  5
rating by Ameerah Lopez
"Answered all my questions, plus lower my expenses! Also got a great bundle deal, auto, rental and life insurance! Great way to start my new year off! Thank you so much!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Jalen Hudson’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Denise Middleton

January 7, 2026

5  out of  5
rating by Denise Middleton
"Lavon was awesome!!!! And very patient!!🥰"
We responded:
"Dear Denise, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. It was a pleasure to serve you."
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Keith

January 6, 2026

5  out of  5
rating by Keith
"LaVonn was very knowledgable and helpful."
We responded:
"Hi Keith, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon."
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James Hayes

January 6, 2026

5  out of  5
rating by James Hayes
"I know Jalen personally and got the opportunity to meet with LaVonn. We spoke about auto and life insurance. They got me a great deal that was lower than my current auto insurance by itself. Will be doing business with them."
We responded:
"Dear James, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future."
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Jack Mailhot

January 5, 2026

5  out of  5
rating by Jack Mailhot
"David helped me get a quote on my car insurance and saved me money on my premium for the same coverage. Overall great experience"
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kimberly oliver

January 5, 2026

5  out of  5
rating by kimberly oliver
"Great customer service and so well polite and so detailed oriented. Definitely recommend them"
We responded:
"Hello kimberly, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! We're here for you anytime!"
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Gladys Wagner

January 2, 2026

5  out of  5
rating by Gladys Wagner
"Spoke with Jalen and LaVonn they were very professional and calm and understanding. They were able to get me premiums thay fit my buget so I could get insurance on my car. Highly recomend !"
We responded:
"Hey Gladys, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you."
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Mina Garas

January 2, 2026

5  out of  5
rating by Mina Garas
"I had the pleasure to work with LaVonn, he was very patient, helpful and professional, highly recommended!"
We responded:
"Mina, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. It was a pleasure to serve you."
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Chris

December 30, 2025

5  out of  5
rating by Chris
"LaVonn was great, helped me set up everything and gave me good advice on what policy would be best for me."
We responded:
"Hello Chris, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you next time!"